Shipping policy

Creating a comprehensive shipping policy for your footwear online store is crucial for setting clear expectations with your customers. Here's a draft you can consider and customize according to your specific requirements:

Order Processing Time:

•⁠ ⁠All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates:

Domestic Shipping:

Standard Shipping: 3-7 business days

Flat Rate: €9.95

Express Shipping: 1-2 business days

- Flat Rate: €13.95

Note: Rural or remote areas may experience slightly longer transit times.

International Shipping (Rest of the World):

Delivery Time: Approximately 3-10 business days

Flat Rate:€29.95

Customs, duties, and taxes: These are the responsibility of the receiver. Any additional charges for customs clearance must be paid by the customer.

Tracking Your Order:

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment via our carrier’s website.

Delivery Delays:

While we strive to meet all delivery estimates, there can be delays due to unforeseen circumstances such as inclement weather, customs issues, or carrier delays. We will communicate any known delays promptly.

Incorrect Addresses or Undeliverable Packages:

Please ensure that all shipping details are correct before finalizing your purchase. We are not responsible for packages delivered to incorrect addresses provided by the customer. Any additional shipping fees for resending packages due to incorrect address input will be borne by the customer.

Contact Us:

⁠If you have any questions or require assistance with your order, please contact our customer service team at info@donricofootwear.com, and we’ll be happy to help.